Yes.
Every piece at Iwan Jameel is handcrafted with care and may carry subtle variations that distinguish it from others. These variations are inherent to the artisanal process and contribute to the uniqueness and value of each work.

We welcome custom commissions.
Clients may request pieces tailored to their vision, with collaborative input on design, dimensions, and materials to ensure a refined and considered outcome.

Production timelines vary depending on the nature of the piece:

• Ready-made items: 2 to 5 business days
• Custom orders: 7 to 60 business days or more, depending on complexity

A precise timeline is communicated prior to the start of production.

Minor adjustments may be accommodated during the early stages of production.
Once work has commenced, modifications are limited, and significant changes may incur additional costs.

Ready-made items may be returned or exchanged within 48 hours, subject to applicable conditions.
Custom-made pieces are non-returnable and non-exchangeable unless a verified manufacturing defect is identified.

Our pieces are designed to balance aesthetic value and functionality.
However, due to their handcrafted nature, careful handling is recommended to preserve their quality and longevity.

We strive to present all pieces as accurately as possible.
However, slight variations may occur due to lighting conditions or screen settings.

Yes.
We offer domestic shipping within Egypt, as well as international shipping upon request.

Each piece is carefully packaged using high-quality protective materials to ensure safe delivery.
The presentation is designed to reflect the refined identity of Iwan Jameel.

Once your order has been dispatched, a tracking number will be provided, allowing you to monitor the shipment until delivery.

We welcome collaborations and project-based commissions, including hotels, offices, and cultural spaces.
Please contact us directly to discuss your requirements.

You may reach us via email or through Iwan Jameel’s official social media channels.
We aim to respond to all inquiries promptly and professionally.