Terms & Conditions

IWAN JAMEEL

Please read the following Terms & Conditions carefully before using our website or placing an order with Iwan Jameel.

By accessing our website or completing a purchase, you agree to be bound by the terms outlined below.

1. NATURE OF PRODUCTS

• All products offered by Iwan Jameel are handcrafted pieces.
• Minor variations in color, texture, size, or detailing may occur.
• Such variations are inherent to handmade work and are considered part of the piece’s uniqueness, not defects.

2. PRODUCT REPRESENTATION

• We strive to present all products as accurately as possible.
• However, slight differences in color or appearance may occur due to lighting conditions or screen settings.
• Natural materials (such as wood, stone, or metal) may exhibit organic variations.

3. ORDERS & ACCEPTANCE

• All orders are subject to acceptance and availability.
• Iwan Jameel reserves the right to decline or cancel any order at its discretion.
• Once an order is confirmed, it is considered binding under the applicable policies.

4. PRICING & PAYMENTS

• All prices are listed in the applicable currency and are subject to change without prior notice.
• Prices are confirmed only upon order confirmation and/or payment.
• Payments are processed through secure third-party providers.

5. CUSTOM & MADE-TO-ORDER PIECES

• Custom orders are produced based on client specifications and approvals.
• By confirming a custom order, the client agrees to the design, materials, dimensions, and production timeline.
• Custom-made pieces are subject to separate policies regarding cancellations, modifications, and returns.

6. INTELLECTUAL PROPERTY

• All designs, artworks, images, and content are the intellectual property of Iwan Jameel.
• Reproduction, copying, modification, or commercial use without prior written consent is strictly prohibited.

7. USE OF PRODUCTS

• Products are intended for decorative or appropriate functional use only.
• Iwan Jameel is not liable for damages resulting from misuse, improper handling, or unintended use.

8. SHIPPING & DELIVERY

• Shipping and delivery are governed by our Shipping Policy.
• Estimated delivery times are indicative and not guaranteed.
• Delays caused by third-party logistics providers are beyond our control.

9. RETURNS & REFUNDS

• Returns and refunds are subject to our Return & Refund Policy.
• Custom-made items are generally non-returnable unless defective.

10. LIMITATION OF LIABILITY

• Iwan Jameel shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• Our liability is limited to the value of the purchased item.

11. AMENDMENTS

• Iwan Jameel reserves the right to update or modify these Terms & Conditions at any time without prior notice.
• Continued use of the website constitutes acceptance of any changes.

12. GOVERNING LAW

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

13. ACCEPTANCE

• By placing an order, you confirm that you have read, understood, and agreed to:
  • Terms & Conditions
  • Shipping Policy
  • Return & Refund Policy
  • Custom Orders Policy